The Professional Scrum Master II course is an advanced Scrum Master class designed to support Scrum Master in their further professional development. This course is intended for Scrum Masters with at least one year of experience who are looking to grow their knowledge and abilities.

The course is highly practical as it builds upon the experience of the participating Scrum Masters. The course covers the different stances a Scrum Master can take such as teacher, coach and mentor, facilitator, and change agent.

Topics:

• Effects on the organisation of a successful Scrum Master
• Dealing with complexity and servant leadership
• Dealing with team conflict
• The role of management in Scrum, and understanding the challenges of middle management
• Measurement in Scrum
• How to support the Product Owner